Living Benefits / Rider Claims

Access details on how to raise Living Benefits / Rider Claims linked to your policy, including critical illness, disability, and other rider benefits

  • Claim Form A - Critical Illness / MSBR - to be filled by the Life Assured
  • Claim Form B – Medical Attendant Certificate to be filled, signed and stamped by the Treating Doctor
  • Copy of all Medical / Hospital records (First consultation notes, Certificate of Diagnosis, Lab Reports including Biopsy / Histopathology reports, if any, Admission and Discharge Summary)
  • Copy of Policy Document
  • KYC Document of Life Assured, if not provided earlier
  • Bank details of Life Assured (Personalized cancelled Cheque or Completed Bank Authorization Form, attested by the Bank, along with a self-attested copy of Passbook / Bank Statement with IFSC and Bank Account number mentioned thereon)

 

  • All the documents submitted to us should be in original or photocopies attested by an IndusInd Nippon Life Insurance (formerly Reliance Nippon Life Insurance).
  • The Insurance Company reserves the right to ask for additional documents/information.
  • Lodging or notification of claim or submission of claim forms and/or claim documents to the Company shall not be construed as an admission of liabilities of the Company.
  • No agent or official other than designated persons are authorized to admit any liabilities on behalf of the Company, nor to alter this list of documents or any claims requirements called for by the Company.
Download Forms
Download All
  • Claim Form A - Total & Permanent Disability - to be filled by the Life Assured
  • Claim Form B - Medical Attendant Certificate - to be filled, signed and stamped by the Treating Doctor
  • Disability Certificate issued by Competent Authority
  • Copy of all Medical / Hospital records (Admission Notes, Discharge Summary and Test Reports)
  • Copy of Policy Document
  • KYC Document of Life Assured, if not provided earlier
  • Bank details of Life Assured (Personalized cancelled Cheque or Completed Bank Authorization Form, attested by the Bank, along with a self-attested copy of Passbook / Bank Statement with IFSC and Bank Account number mentioned thereon)

 

  • All the documents submitted to us should be in original or photocopies attested by an IndusInd Nippon Life Insurance (formerly Reliance Nippon Life Insurance).
  • The Insurance Company reserves the right to ask for additional documents/information.
  • Lodging or notification of claim or submission of claim forms and/or claim documents to the Company shall not be construed as an admission of liabilities of the Company.
  • No agent or official other than designated persons are authorized to admit any liabilities on behalf of the Company, nor to alter this list of documents or any claims requirements called for by the Company.
Download Forms
Download All

(in the event of death of the Parent – Proposer under the policy)

  • Claim Form A – Waiver of Premium Payment – to be filled by the Nominee
  • Original Death Certificate of Proposer
  • All Medical / Hospital records of Proposer (Admission Notes, Discharge Summary and Test Reports, etc.)
  • Copy of Policy document
  • KYC Document of Nominee (if LA is minor)
  • Bank details of Nominee (if LA is minor) Personalized cancelled Cheque or Completed Bank Authorization Form, attested by the Bank, along with a self-attested copy of Passbook / Bank Statement with IFSC and Bank Account number mentioned thereon)
  • All the documents submitted to us should be in original or photocopies attested by an IndusInd Nippon Life Insurance (formerly Reliance Nippon Life Insurance).
  • The Insurance Company reserves the right to ask for additional documents/information.
  • Lodging or notification of claim or submission of claim forms and/or claim documents to the Company shall not be construed as an admission of liabilities of the Company.
  • No agent or official other than designated persons are authorized to admit any liabilities on behalf of the Company, nor to alter this list of documents or any claims requirements called for by the Company.
Download Forms

3 Step Process For Living Benefits / Rider Claims

A transparent three-step process designed to ensure faster verification and hassle-free claim settlement.

Step 1

Claim Intimation and Submission of Supporting Documents

  • At all the INLIC Branch Offices.
  • Directly to Claims Team at INLIC Goregaon, Mumbai Office.
Step 2

Claim Assessment and Requirement for Additional Documents, if any

  • Claim documents and supporting documents will be scrutinized for completeness and adherence to policy terms and conditions.
  • Additional documents, if any, will be triggered and communicated to claimants within a stipulated turn-around time (TAT) of 3 Working Days.
  • If the Claim warrants an investigation, the same will be subjected to a Field Investigation and the Claimant will be updated about the same.
  • Dedicated Team to handle the claims and provide assistance to the Claimant through dedicated, toll-free Claims Helpline.
Step 3

Claim Decision and Payout

  • On receipt of complete documentation or completion of field investigation, as applicable, the claim decision will be informed to the claimants and approved claims will be processed for Payout.
  • For speed and ease, subject to availability of valid bank details, claims will be settled through electronic mode such as NEFT.
  • Else, the payment will be sent vide an account payee cheque at the customers’ address registered with the company.
Starting at just ₹13/day*

Super Suraksha Plus Term Plans

A Term Plan that fits every budget

Let’s Calculate
Buy Now Download Brochure Know More
Starting at just ₹14/day*

Super Suraksha Elite Term Plans

A Term Plan that fits every budget

Let’s Calculate
Buy Now Download Brochure Know More
Starting at just ₹13/day*

Saral Jeevan Bima Term Plans

A Term Plan that fits every budget

Let’s Calculate
Buy Now Download Brochure Know More

Living Benefits / Rider Claims  FAQs

What are the types of Rider Claims and how are Rider Claims processed?
Where should the Rider Claim be intimated?